Corrections Policy
How we handle errors, updates, and transparency.
Our Commitment
Errors happen. What distinguishes credible journalism is not perfection — it is the speed, clarity, and honesty with which mistakes are addressed.
NB NOW is committed to correcting factual errors promptly and transparently. When we get something wrong, we say so publicly.
This policy applies to all published content, across all platforms. No exceptions.
How Corrections Are Made
Every reported error undergoes editorial review. If a mistake is confirmed, we take immediate action to correct it.
- The error is corrected in the published story as soon as possible.
- A correction notice is added at the bottom of the article describing what was changed and when.
- Significant corrections are noted at the top of the article to ensure visibility.
- We do not delete or unpublish stories. Corrections remain part of the public record.
All corrections are reviewed by a senior editor before publication. This process ensures accuracy and consistency.
Types of Updates
Not all changes to published stories are corrections. We distinguish between minor updates and factual corrections.
Minor updates
- Typos, punctuation, or formatting adjustments
- Clarifications that do not alter the meaning of a story
- Updates to ongoing events (clearly labeled as such)
Major corrections
- Errors of fact (names, dates, numbers, quotes)
- Misattribution or misrepresentation of sources or documents
- Claims that require retraction or significant qualification
Major corrections always include a public notice. Minor updates may be made silently if they do not affect accuracy or meaning.
Reporting an Error
Readers play a critical role in maintaining the accuracy of our work. If you believe you have identified a factual error in any NB NOW story, we want to hear from you.
Send error reports to corrections@nbnow.com. Please include the story URL, a description of the error, and any relevant supporting information.
Every submission is reviewed by a senior editor. We respond to all correction requests, even if no change is ultimately made.
Transparency
Corrections are not a sign of failure. They are evidence of accountability. We disclose them clearly and consistently because transparency is central to credibility.
Every correction notice includes the date of the change and a description of what was corrected. We do not hide our mistakes.
This policy is reviewed annually and updated as necessary. If you have questions or feedback about our corrections process, contact editorial@nbnow.com.